Mode of purchase & special offers

Forward Audiotex-international call

Prepaid card(amount)

Value back amount upon purchase

Discount%

Purchase amount

$1000 dollars

 

 

Purchase amount

$3000 dollars

$150

dollars off  phone charges

5%

Purchase amount

$5000 dollars

$400 dollar off phone charges

8%

Purchase amount

$10000dollars

$1500off phone charges

15%

Forward Audiotex-international prepaid card has no expiry date, you may purchase and use it at your convenience
Mode of Purchase
 
For every $3,000 purchase, you will get 5%
( NT$150 worth )off call charges
For every $5,000 purchase, you will get 8%
( NT$400 worth )off call charges
For every $10,000 purchase, you will get 15%
( NT$1500 worth )off call charges
Mode 1: payment collection services through5 major convenience stores
Small amount payment at convenience stores near you  

You may print your international prepaid phone card bill and proceed to major convenience stores for payment

After payment rendering, please fax receipt to 02-8772-0531 and specify your name, Tel No., address, and e-mail address. Upon confirmation, a text message containing card No. and pin No. will be sent to you in 10 minutes. Your phone card will be mailed to you on the same day.
IF you wish to donate your receipt to charity, please specify in the fax stating: “Receipt donation to Creation Social Welfare Foundation (CSWF)” and we shall do it for you.
(In case you fail to receive a message from us, you may call and inform us you have already sent the fax)

Mode 2 Personally purchase prepaid card on-site

Personally Purchase on-site ( office hours: Mon-Fri 9:00am~18:00pm) Please call at: 02-8772-5688to make a reservation
No limit on number of cards purchased, and may be used right after purchase
Address(Taipei office): 2F., No.15, Sec. 1, Jianguo N. Rd., Jhongshan Dist., Taipei City 104, Taiwan (R.O.C.)
Mode 3、Personally purchase on-site with credit card
Credit card accepted at office. IC chip card is also accepted (new card reader)
Mode 4、Delivery service/ Cash on delivery (COD)

This mode is applicable to purchases of over $1,000. No freight is charged for purchases of over $3,000. For purchases of less than $3,000, purchaser is required to pay $100 freight

We have delivery services in all parts of Taiwan, your purchase is received the following day
Please make sure your purchase reaches you at designated time and place to avoid delay
Make your purchase today and receive it tomorrow. You may designate time of delivery
 
Recipient address
Time of placing card order
Time received
Counties and cities in Taiwan
Before 17:00pm on the day
The next day
Three delivery times can be selected from our delivery service. You may designate time of
purchase arrival at
 
The following day
09:00 ~ 12:00
The following day
12:00 ~ 17:00
The following day
17:00 ~ 20:00
Mode 5、ATM money transfer – speedy card issuance through mobile phone text message
(24-hour service)
Bank code: 822
A/C No.: 185118107215
You are charged $17 for inter-bank ATM transfers

After transfer is completed, please fax ATM receipt to 02-8772-0531 and specify the following: name, Tel. No., address, and e-mail address.
We shall process it as soon as possible

After fax sending, remember to leave your mobile phone on. After confirmation by our office, you will receive a message containing the international calling card account pin number within5~10 minutes
In case you are unable to send fax, you may call and inform us you have already made the transfer. Upon confirmation, we will send you your international calling card/card No./and pin number via text message
If you need a 3-copy invoice, please contact our operator within 3 days upon purchase
Mode 6、Bank money transfer
Chinatrust Commercial Bank (Jhongsiao Branch)
Account name:Forward Audiotex Co., Ltd.
A/C No.: 185118107215
Handling fees of $30 is charged for money transfer through the bank
After money transfer is completed, please fax to 02-8772-0531 and specify the following for prompt pr
Name, Tel No., address, E-mail address
Mode 7、Post office money remittance
Account name:Forward Audiotex Co., Ltd.
A/C No.:19906576 Please follow the steps as follows:
 
1. Please proceed to a post office in Taiwan and fill in a postal remittance form
 

2. Please clearly fill in data of money sender in the front of postal remittance form

 

3.Please fax receipt to us after money remittance

 
Mode 8、On-line purchase with credit card (Free delivery)

 

After credit card payment, please call and inform us for speedy and quality services. Upon confirmation, we shall send a text message to you within 10 minutes for card issuance. Your invoice and telephone card (free delivery) will be sent to you the very same day.
IF you wish to donate your receipt to charity, please specify in the fax stating: “Receipt donation to Creation Social Welfare Foundation (CSWF)” and we shall do it for you.

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Value deposit mode /Returned purchase mode
Value deposit mode
1、 Description-value deposit

After purchasing your first telephone card, you will be given
A set of card numbers exclusively for your use.
Upon your second purchase, we will be guided accordingly. All you have to do is tell us your original card No. by phone (or via fax with your card No. specified). Our customer service operator shall deposit value for you. You will no longer be required to dial the complicated number combinations for deposits.

2、 Description-Forgetting value deposit card No.

In case you forget your card No., we will retrieve it from our system for you. We can also deposit value
into your card for you. ( It may take longer time )

3、 Description on money deposit card payment
You may select the payment mode most convenient to you. (We offer 8 modes of payment).If a new telephone card is required, we will provide you with a new one for use.
Returned purchase mode
1、Condition for returned purchase
Within 7 days upon purchase (including day of purchase)
2 Mode of returned purchase
In case customer demands purchase return, please first contact our office by phone. Your request is not ente
3、Mode of refund
The total amount refunded will be the amount paid to purchase prepaid card minus the amount already used including the free offer amount
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On-line Customer Service/Contact method
MSN Messenger instantaneous on-line communication 1:shen19710531@hotmail.com
MSN Messenger instantaneous on-line communication 2:g_g_888@hotmail.com
YAHOO Messenger instantaneous on-line communication 1:shen19710531@yahoo.com.tw
YAHOO Messenger instantaneous on-line communication 2:asia3388@yahoo.com.tw
Customer service @ e-mail address:shen19710531@hotmail.com
Office hours:09:00~18:00
Contact Tel No.: (02)8772-5688
Fax: (02)8772-0531

Non-office hours Mon-Fri PM18:00~PM22:00
  Saturday and Sunday 10:00 AM ~22:00 PM
Contact Tel No.:Please call mobile No. at : 0930-393-888 or 0926-695-999